Returns & Exchanges

At SMAIBULUN, we want you to love your purchase, but if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe remains effortless and stress-free.

Return Process

• 1.
  Initiate Your Request

  Log in to our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are intact and undamaged.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via the portal and drop your package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund or store credit will be issued to your original payment method within 5-7 business days.